Create And Capture Value
What matters is not what we produce for the customer, but rather what the customer does with what we produce. The traditional approach views value creation as an activity, whereas the new approach views it as a mindset.
Gain advantage in today’s marketplace by approaching value creation as a mindset where you integrate your customer into the co-creation process to create the right value. And learn how to capture a fair share of the value your create with new metrics to improve value capture.